WooCommerce File Approval
WooCommerce File Approval plugin seamlessly integrates into your WooCommerce installation allowing you to share files with your customers. Files that can be approved or rejected!
It happens that a shop manager needs to share some files with a customer after a purchase. Those files have to be approved or rejected by the customer. Eventually, the customer must have the possibility to leave a message explaining the reason for his actions. This process must go on until the file is approved by the customer!
The WooCommerce File Approval is designed to satisfy this need! The shop manager now can create all the attachments he needs for an order! Each attachment will have its file and its message thread that allows communication with the customer. Each attachment has some further options like the “reply policy” (how ofter the user can post a message) and “file title”.
How WooCommerce File Approval Works: THE APPROVAL WORKFLOW
The process is straightforward:
1 – The admin, through the order details page, attaches one or more files. For each of them, a message can be left. Once saved, a notification email is sent to the user
2 – The user, through the order details page, can approve or reject the attachment. Optionally can leave a message. Once don, a notification is sent to the admin
3 – The admin can eventually re-attach a new file or simply post a message to have further info (so the process cycles again trough step 1)
MESSAGE THREAD STYLE
The attachment messages are displayed via a nice visual thread style!
CUSTOMER ATTACHMENTS TO REPLIES
With WooCommerce File Approval You can optionally enable the option to allow customer file attaching to replies. In this way, if a customer needs to send you some further info about the current file approval process, he can eventually share with you some files!
Every time the admin edit the attachments (so the user needs to re-approve/reject it) or posts a message, The customer receives an email notification. The same things happen when the customer approves/rejects an attachment or if he posts a message. Email texts can be configured (and eventually translated via WPML) via the special Email texts menu of WooCommerce File Approval.
In case an order after 24h still has some files that still have to be approved/rejected by the customer, the WooCommerce File Approval plugin can send a reminder notification. You can set the reminder interval (daily, twice a day, weekly, etc) and customize the email text.
If the customer doens’t take an action withing X hours, the WooCommerce File Approval plugin can automatically approve those files. A notification will be sent to the admin and the customer notifing about the action!
NEW CONTENT HIGHLIGHT
Every time the admin edits an attachment or adds a new message, those contents will be highlighted in the frontend in order to give better feedback to the customer. Same things happen when a customer leaves a message: on the admin order details page, the new message will be highlighted.
ORDERS LIST PAGE
Keep an eye on file approval status directly from the admin orders list page!
KEEP YOUR SERVER CLEAN
The attached files are uploaded into the WordPress media gallery and bounded to the order. Once an attachment is deleted, the associated file will be automatically deleted. If an order is deleted, all the associated files will be deleted.
The WooCommerce File Approval plugin supports the WPML translation plugin. You will then able to customize and translate email texts through the special menu.
Get Now WooCommerce File Approval!!!
Request a plugin update you need and we will have it for you.
Note: Due to the timezone differences, our support team may take several hours to get in touch with you.